Shipments go out Monday to Friday. We strive to process your orders within 2 – 3 business days (excluding postal time). We will notify you if there are delays, so please bear with us as we’re still a small company!
If you’d like your order to arrive within a certain time, please do email us ahead before placing your order at email@example.com.
Once an order has shipped, an email with a tracking information will be sent to you. If you have not received a shipping confirmation email within a few days of placing your order, please check your ‘spam’ folder.
If you think your package has gone missing, please reach out to us and we’ll start a trace with the postal company.
Yes! We only select recyclable materials for all our packaging, including any plastics.
While we don’t have a recycling program (yet!), we highly encourage you to recycle our products at your local recycling facility. Otherwise, drop by one of our pop-up stores, where we usually offer a recycling bin.